My account keeps disconnecting

Use the LinkedIn notice and Doreach account status to diagnose repeated reconnect requests without guessing at the cause.

Check LinkedIn before reconnecting an account. Doreach shows when its provider connection stopped working. The status does not reveal why LinkedIn requires another sign-in.

Read the LinkedIn notice first

  1. Open LinkedIn in its website or app.
  2. Sign in to the affected account.
  3. Read any security, verification, or restriction notice.
  4. Complete the steps LinkedIn shows before returning to Doreach.

LinkedIn may ask you to verify a sign-in from an unfamiliar location or device. If you do not recognize the sign-in, review where the account is signed in and secure the account.

Check the account status in Doreach

Open Accounts and find the affected outreach account.

  • Reconnect needed means the provider connection needs a new sign-in or permission.
  • Paused means the provider reported an error or stopped state.
  • Connecting means a connection or verification flow is still in progress.

Open the account’s action menu and select Account details to read the sync status. Use Refresh details after you have completed any LinkedIn prompt.

Reconnect after LinkedIn allows access

  1. Open the account’s action menu.
  2. Select Reconnect account.
  3. Choose a connection method.
  4. Complete any verification step shown in the connection panel.
  5. Wait for the account badge to return to Healthy.

Doreach may ask for a two-factor code, a one-time code, a phone number, or approval in the LinkedIn app. Follow the prompt shown in the panel. Read Reconnect a disconnected account for the full reconnect flow.

Handle a LinkedIn restriction separately

Pause the Doreach campaigns that use the account if LinkedIn reports a restriction or automated activity. Disable other software or browser extensions that automate LinkedIn activity, then follow LinkedIn’s instructions.

LinkedIn says unauthorized automated activity can lead to a temporary or permanent restriction. Its automated activity guidance tells members to disable the software or extension and follow the suspension notice.

Escalate a repeat connection failure

Contact Doreach if LinkedIn allows the account to sign in but the Doreach badge returns to Reconnect needed after another completed reconnect.

Send the outreach account name, the time of the latest reconnect attempt, the Doreach status, and the exact error shown in the connection panel. Do not send your LinkedIn password or verification code.

Common questions

Why does my LinkedIn account keep disconnecting from Doreach?
A Reconnect needed status means Doreach can no longer use the account's provider credentials or permissions. The status does not identify the cause. Sign in to LinkedIn, read any notice, then check the account's sync status in Doreach.
Can Doreach tell whether LinkedIn restricted my account?
No. Doreach reports whether its provider connection works. Sign in to LinkedIn to see whether LinkedIn requires a security check, identity verification, or restriction step.
Should I reconnect before completing a LinkedIn verification prompt?
No. Complete the prompt in LinkedIn first. A Doreach reconnect cannot bypass a LinkedIn security check or account restriction. Return to Doreach after LinkedIn allows the account to sign in.