Account health and statuses

What each outreach-account status means, where to check limits, and what to do when a LinkedIn account or mailbox needs attention.

The Accounts page shows whether Doreach can currently use each LinkedIn account or mailbox. It also shows the account’s channel and current limits. These are connection and product signals, not a guarantee about a LinkedIn account’s standing or a mailbox’s deliverability.

Account statuses

StatusWhat it meansWhat to do
HealthyDoreach has a usable provider connectionNo connection action is required
Reconnect neededThe provider connection needs a new sign-in or permissionOpen the action menu and choose Reconnect account
PausedThe provider reported an error or stopped stateOpen Account details, read the sync status, and refresh the account
ConnectingA connection or verification flow is still in progressComplete the open connection flow or wait for the provider update

The Needs attention card counts accounts marked Reconnect needed or Paused. It is a summary card, not a separate account status.

Limits are separate from account status

Open a LinkedIn account’s action menu and choose Account details to see its usage this week. Doreach shows connections, messages, profile views, InMails, post likes, and comments against that account’s weekly limits. A mailbox instead has a daily email limit and a random gap between sends in its Limits panel.

Reaching a LinkedIn weekly limit or a mailbox daily limit does not change the account badge. Doreach stops the affected action until the limit resets. Other action types can continue when they have budget. The limits and pacing guide explains the current defaults and reset windows.

LinkedIn warnings require a separate check

A Healthy status only describes the connection between Doreach and its provider. Doreach cannot confirm that LinkedIn approves the activity on the account.

LinkedIn says it may restrict invitations when you send many in a short time, when many invitations are ignored or left pending, or when recipients mark them as spam. LinkedIn also says unauthorized automated activity can lead to a temporary or permanent account restriction. Read the notice in LinkedIn because the required action depends on the restriction type.

What to do when an account needs attention

  1. For a LinkedIn account, sign in on LinkedIn and complete any verification or restriction steps it shows.
  2. For a mailbox, sign in with its email provider and confirm that the account and permissions are available.
  3. If LinkedIn reports automated activity, pause the Doreach campaigns using that account and disable other automated tools connected to it.
  4. Return to Accounts in Doreach and reconnect only after the provider allows access.
  5. Open Account details and confirm the account is Healthy before relying on it for a campaign.

Use Reconnect a disconnected account for the Doreach steps. Use LinkedIn’s account restrictions guidance when LinkedIn itself has limited the account.

Common questions

What does Reconnect needed mean on an outreach account?
Doreach can no longer use the account's current provider connection. Open Accounts, choose Reconnect account from the account's action menu, and complete the sign-in flow. If LinkedIn shows a restriction or verification request, follow LinkedIn's instructions before reconnecting.
Does a Healthy status mean LinkedIn has approved automation on the account?
No. Healthy means Doreach currently has a usable provider connection. It does not mean LinkedIn has approved automated activity or that the account cannot be restricted. LinkedIn prohibits unauthorized automated methods.