Everything billing lives under Settings → Billing, available to Owners and Admins.
Invoices
Each invoice shows the period, the number of connected accounts charged, any proration, and the total. Download a PDF from the list. Invoices are emailed to the billing contact automatically when charged.
Payment method
We accept major credit and debit cards through Stripe. Update the card from Settings → Billing → Payment method. Card details are handled by Stripe and never stored by Doreach.
If a payment fails, we retry over several days and email you each time. Your account moves to Past due and campaigns pause until it clears, but no data is deleted.
Billing details
Add company name, address and tax or VAT number under Billing details. These appear on all future invoices. Add them before your first charge if you need them for reclaim, because issued invoices cannot be edited afterwards.
Billing contact
By default this is the workspace Owner. Change it to a finance address under Billing details if invoices should go somewhere else. The billing contact receives invoices and payment failure notices; it does not need to be a Doreach user.
Larger volumes
For accounts at higher volumes we can arrange invoicing with payment terms or wire transfer instead of card. Get in touch if that suits your finance process better.