Keep every conversation moving with a unified inbox.
Bring replies from your connected accounts into one inbox. Pick up the conversation without switching accounts.
How your team works the inbox.
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Find the conversations that need your attention.
Views like Needs reply, Follow-up and Going cold show you where to look first.
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Give each conversation a clear owner.
Every contact has an owner, and the conversation shows it, so everyone can see who’s handling it. Filter to your own conversations, or to the ones nobody has picked up.
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Keep notes for your next reply.
Leave internal notes on a conversation. Your team sees them, and the prospect never does.
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Reply on the channel they used.
Answer from the same account and channel the conversation started on, without switching tools.
Everything you need to answer quickly.
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Filter by channel
See every channel together, or just LinkedIn, email, Instagram or WhatsApp.
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Search everything
Find a conversation by contact, campaign, account or reply.
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Reply labels
Replies are labelled positive, neutral or negative, so you can see what matters first.
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Update the stage as you reply
Move a prospect to Qualified or Booked from the conversation.
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Drafts you can come back to
Start a reply and finish it later. Draft ready shows where you left one.
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Shared by the team
Everyone works from the same inbox, with owners and notes to keep it clear.
One inbox for every channel.
Replies from LinkedIn, email, Instagram and WhatsApp come into one inbox with your Doreach subscription, and your whole team can use it with no member fees.
See pricingQuestions about the unified inbox.
Which replies come into the inbox?
Replies from every connected LinkedIn, email, Instagram and WhatsApp account.
Do I need to log into each account?
No. Read and answer every conversation from the inbox.
Are conversations on different channels merged?
No. Each channel keeps its own thread, so you always reply where the person wrote.
How do we avoid two people answering the same person?
Every contact has an owner, and the conversation shows it. Everyone can see who is handling it.
Can prospects see our internal notes?
No. Notes are only visible to your team.
Goes well with
In the help center: Working the unified inbox · Contact owners and internal notes
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