Inbox
Handle every reply across every connected account in one place.
- Working the unified inbox Every reply from every connected account lands in one inbox. How to triage, assign, set statuses, and keep a team from answering the same prospect twice.
- Lead stages and pipeline Move prospects through stages, keep the CRM layer current, and get analytics that reflect real pipeline rather than message volume.
- Assigning conversations and internal notes Divide inbox work across a team without two people answering the same prospect, and keep context where the next person will find it.
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